Sweet Sleeper Questions
Who makes the bed?
The bed is manufactured exclusively for Sheraton Hotels. It is a plush top mattress 11.5 inch mattress The standard box spring unit is 8 ¾”, the low profile box spring is 5.5”. Each bed is sold as a mattress and box spring unit and is made exclusively for Sheraton Hotels.
How can I purchase the bed?
Sheraton Sweet Sleeper® Bed may be purchased online at the Sheraton At Home™ store or by calling our Concierge Service Representatives toll free at 888-374-3728.
What are the shipping costs?
Shipping is $225 to most locations in the Continental U.S. For shipping rates to Canada or outside of the Continental U.S., please call toll free at 888-374-3728.
What is the delivery time frame?
Delivery times will vary based on your area. Delivery to most U.S. locations takes approximately 4-6 weeks.
What if I don’t like the bed?
We are sure that you will love your Sheraton Sweet Sleeper® Bed. The bed is made for your order is not returnable.
Can I purchase the mattress only?
You may certainly request the mattress only. We recommend placing the mattress on a firm surface such as a platform bed.
Can I purchase the Sheraton Sweet Sleeper® Bed in a retail bed store?
Sheraton Sweet Sleeper® Bed is made exclusively for Sheraton and is available at the Sheraton at Home™ store.
Does the bed have a warranty?
Yes, the bed carries a 10 year manufacturer’s warranty for defects in workmanship.
Does the bed have any latex foam?
Sheraton Sweet Sleeper® Bed is not made with latex foam.