We are available via email 24 hours a day, 7 days a week
  • Call us at:

    (888) 3 SHERATON (888-374-3728)
    Monday - Friday 8:00 am - 10:00 pm EST
    Saturdays 9:00 am - 5:00 pm EST.
    EST – Eastern Standard Time

  • Email us:

    customer.service@sheraton-hotelsathome.com

  • Write to us:

    Sheraton® at Home
    Attn: General Inquiries
    208 Passaic Avenue
    Fairfield, NJ 07004

  • Returns:

    Sheraton® at Home
    Attn: Returns
    208 Passaic Avenue
    Fairfield, NJ 07004

    • Please allow one to two business days for a reply from a customer service representative.